Alibaba's Cloud, AI growth not enough to power revenue or profit past expectations

BY Reuters | ECONOMIC | 05:45 AM EDT

* Alibaba's (BABA) revenue, net income miss analysts' estimates

* Cloud revenue grows 36%, AI business to separate from cloud arm

* Alibaba's (BABA) shares drop nearly 4% in premarket trading

* Singles' Day promotions fail to boost consumer enthusiasm (Adds cloud revenue, AI initiatives, executive's comment; paragraphs 3-6,7)

By Akash Sriram and Casey Hall

March 19 (Reuters) - Alibaba (BABA) reported on Thursday a 1.7% rise in third-quarter revenue, while net income fell 66.3%, both missing analysts' estimates, as heavy spending on one-hour delivery and promotions during peak shopping periods failed to spur demand.

U.S.-listed shares of Alibaba,China's largest e-commerce company, fell nearly 4% in premarket trading after it booked revenue of 284.84 billion yuan ($41.28 billion) for the three months through December, versus LSEG estimates of a 3.7% rise.

Cloud revenue outpaced expectations with growth of 36%, during which Alibaba (BABA) rolled out numerous AI agent integrations for the consumer-facing side of its business, and scaled investments. This week, the firm said it would separate its AI businesses from ?its cloud computing arm. The newly formed Alibaba Token Hub business group, led by Chief Executive Eddie Wu, is the company's clearest sign yet that it is shifting its focus to digital assistants powered by AI models that consume far more tokens, or data units models use to generate language, than traditional Q&A chatbots. "We are well-positioned to drive growth on both enterprise AI and consumer AI fronts, powered by our full-stack AI capabilities," Wu said in a statement accompanying the earnings release. Such capabilities span foundation models, cloud infrastructure, and proprietary chips, alongside deep integration with the company's broader ecosystem, Wu added. A prolonged property crisis, coupled with concerns about income stability, continued to weigh on consumer sentiment, limiting spending even during traditional periods of high expenditure. Singles' Day sales in November extended to more than a month of promotions but drew muted response.

Retailers ramped up discounts and subsidies to encourage spending, but cautious consumers and year-round deals diluted the event's traditional sales surge. Retailers, such as Alibaba (BABA) and JD.com (JD), stepped up competition during the quarter, spending heavily on discounts and faster delivery to capture market share from food-delivery leader Meituan (MPNGF), pressuring profit margins.

Alibaba (BABA) has said its focus in upcoming quarters will be to improve unit economics for its Taobao Quick Commerce division. ($1=6.9003 Chinese yuan renminbi) (Reporting by Akash Sriram in Bengaluru; Editing by Shinjini Ganguli and Clarence Fernandez)

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